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Scene illustrating a German-language reschedule doctor appointment over phone conversation

Key Phrases

Ich habe einen Termin.

I have an appointment.

Ich möchte den Termin verschieben.

I would like to reschedule the appointment.

Passt Ihnen Montag um zehn Uhr?

Does Monday at ten o'clock work for you?

Skills You'll Learn

Introducing yourself politely in a medical office.

Sich höflich in einer Arztpraxis vorstellen.

Saying you have an appointment and giving personal details like your date of birth.

Sagen, dass man einen Termin hat, und persönliche Angaben wie das Geburtsdatum machen.

Rescheduling an appointment and confirming a new time.

Einen Termin verschieben und einen neuen Zeitpunkt bestätigen.

Lesson Roleplay

Imagine you are calling a doctor’s office in Germany to change an appointment. You introduce yourself, say you already have an appointment on Friday, give your name and date of birth, and then confirm a new time on Monday at ten.

Guten Tag, hier ist Emily Smith .

Good day, this is Emily Smith.

Hallo Herr Smith , Praxis Dr. Weber, guten Tag.

Hello Ms. Smith, Dr. Weber’s office, good day.

Ich habe einen Termin am Freitag.

I have an appointment on Friday.

Ich möchte den Termin bitte verschieben.

I would like to reschedule the appointment, please.

Ja, natürlich. Wie ist Ihr Name bitte?

Yes, of course. What is your name, please?

Lesson Vocabulary & Phrases

👋☀️

Guten Tag.

GOO-ten tahk

Good day.

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👉

Hier ist

heer ist

This is

See breakdown →
👉

Hier ist Emily Smith .

heer ist

This is Emily Smith.

See breakdown →
👋

Hallo

HAH-loh

Hello

🇩🇪 [Hallo] is common in speech, but on the phone to a doctor's office many people start a bit more formally with [Guten Tag]. It sounds more professional and fits the setting better.

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Herr Smith

hehr

Ms. Smith

🇩🇪 With medical staff, use title plus surname like [Herr] or [Frau] + last name if you know it. First names would usually be too familiar here.

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👋

Hallo Herr Smith .

HAH-loh hehr

Hello Ms. Smith.

🇩🇪 [Hallo] is common in speech, but on the phone to a doctor's office many people start a bit more formally with [Guten Tag]. It sounds more professional and fits the setting better.

See breakdown →
🏥

Praxis

PRAHK-sis

Practice; clinic

🇩🇪 In Germany, [Praxis] usually means a doctor's office or clinic, not a place to practise a skill. You'll hear it a lot when calling medical offices.

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👨‍⚕️

Dr. Weber

dok-TAIR VAY-ber

Dr. Weber

See breakdown →
👨‍⚕️🏢

Praxis Dr. Weber.

PRAHK-sis dok-TAIR VAY-ber

Dr. Weber's office.

🇩🇪 A doctor's office may answer with just the practice name, like [Praxis Dr. Weber]. That's normal phone etiquette, not abruptness.

See breakdown →
🚀

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