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Scene illustrating a German-language telling landlord hot water is broken conversation

Key Phrases

Ich habe ein Problem.

I have a problem.

Was ist denn los?

What's wrong?

Ich rufe gleich den Handwerker an.

I'll call the repairman right away.

Skills You'll Learn

Describe a problem in the apartment.

Ein Problem in der Wohnung beschreiben.

Ask for details about what is wrong.

Nachfragen, was genau los ist.

Respond politely and say action will be taken.

Höflich reagieren und sagen, dass man sich darum kümmert.

Lesson Roleplay

Imagine you are calling or speaking to your landlord or building manager because the hot water in your apartment is not working, and you need to explain the problem clearly and politely.

Guten Tag. Ich habe ein Problem in der Wohnung.

Good day. I have a problem in the apartment.

Guten Tag, Emily . Was ist denn los?

Good day, Emily. What’s wrong?

Das warme Wasser ist kaputt.

The hot water is not working.

Oh nein. Seit wann ist das so?

Oh no. How long has it been like that?

Seit heute Morgen kommt nur kaltes Wasser.

Since this morning, only cold water has been coming out.

Lesson Vocabulary & Phrases

👍

Guten

GOO-ten

Good

See breakdown →
🌞

Tag

tahk

Day

See breakdown →
👍🌞

Guten Tag.

GOO-ten tahk

Good day.

🇩🇪 [Guten Tag] is polite and a bit formal. Fine for a landlord, Hausverwaltung, or an older neighbour; with younger neighbours, [Hallo] is often more natural.

See breakdown →
🙋

Ich habe

ikh HAH-buh

I have

See breakdown →
⚠️

Ein Problem

ine proh-BLEHM

A problem

See breakdown →
🙋⚠️

Ich habe ein Problem.

ikh HAH-buh ine proh-BLEHM

I have a problem.

See breakdown →
📍

In der

in dare

In the

💬 After [in], German changes the article depending on whether you mean location or movement. [In der Küche] means you're in the kitchen; compare [in die Küche] for going into the kitchen.

See breakdown →
🏠

Wohnung

VOH-noong

Apartment / flat

See breakdown →
📍🏠

In der Wohnung

in dare VOH-noong

In the apartment

💬 After [in], German changes the article depending on whether you mean location or movement. [In der Wohnung] means inside the flat; compare [in die Wohnung] for into the flat.

See breakdown →
🚀

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“Berlin bureaucracy requires real German. This app got me from zero to handling my Anmeldung appointment in three weeks. My coworkers couldn’t believe it.”

Emma L., 27, UX Researcher

“Relocated to Munich with my family. The everyday scenarios — grocery shopping, doctor visits, school meetings — are exactly what we needed to settle in.”

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