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Scene illustrating a Mexican Spanish-language restaurant reservations part 4 conversation

Key Phrases

Hacer una reservación

To make a reservation

Acceso para sillas de ruedas

Wheelchair access

Menús en braille

Menus in braille

Skills You'll Learn

Making a reservation

Hacer una reservación

Inquiring about accessibility

Preguntar sobre accesibilidad

Expressing gratitude

Expresar gratitud

Lesson Roleplay

Imagine you are calling a restaurant named La Esquina to make a reservation for a group of four people this Saturday at 7 PM. During the conversation, you inquire about the restaurant's accessibility and availability of braille menus.

Hola, ¿estoy hablando con el restaurante La Esquina?

Hello, am I speaking with the restaurant La Esquina?

Sí, buen día. ¿En qué puedo ayudarle?

Yes, good day. How may I help you?

Quisiera hacer una reservación para el sábado por la noche a las 7.

I would like to make a reservation for Saturday night at 7.

Claro, ¿para cuántas personas sería?

Sure, how many people would it be for?

Para cuatro personas. Además, necesito preguntar si el restaurante tiene accesibilidad para personas con discapacidad.

For four people. Additionally, I need to ask if the restaurant has accessibility for people with disabilities.

Lesson Vocabulary & Phrases

👋

Hola

OH-lah

Hi

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🗣️

¿Estoy hablando

es-TOY ah-BLAHN-doh

Am I talking

💬 In Spanish, [hablar con] means both "talk to" and "speak with." You can reuse the same pattern with people or businesses: [¿Estoy hablando con el restaurante?] or [¿Estoy hablando con Ana?].

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🤝

Con

KON

With

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❓🗣️

¿Estoy hablando con

es-TOY ah-BLAHN-doh KON

Am I speaking with

💬 [Hablar con] is the usual way to say "speak with" or "talk to." The [estoy hablando] part is the "am I ...-ing" pattern, like [¿estoy llamando muy tarde?] for "am I calling too late?".

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🍽️

Restaurante

res-tow-RAHN-teh

Restaurant

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✅

Sí

SEE

Yes

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🌞

Buen día

BWEHN DEE-ah

Good day

🇲🇽 In Mexico, [buen día] sounds polite and natural in customer-service situations like calling a restaurant. It is a bit warmer and more local than a textbook-style [buenos días] in some contexts.

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❓

¿En qué puedo ayudarle?

en keh pweh-doh ah-yoo-dar-leh

How can I help you?

💬 [Ayudarle] includes [le], "to you," attached to the end of the verb: literally "help you." You can swap that ending for others: [ayudarme] "help me," [ayudarnos] "help us."

🇲🇽 This is a polite, standard line from staff to a customer. The [le] matches respectful [usted] speech, which is normal with strangers in Mexico.

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🙏

Quisiera

kee-see-EHR-ah

I wish

💬 [Quisiera] is often used where English would say "I'd like" or "I want to," not just "I wish." It softens the request, so [quisiera hacer una reservación] sounds more polite than a blunt [quiero hacer una reservación].

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🚀

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