Telling landlord hot water is broken: Explaining the problem

🇯🇵 [大家さん] is the everyday word for your landlord in Japan, especially in direct conversation about an apartment problem. The [さん] makes it sound natural and respectful, not extra formal.

💬 [お湯] means hot water, not just water for tea or a bath. Japanese often keeps [水] for cold water and [お湯] for hot water as two separate everyday words.

💬 With things like water, gas, or electricity, Japanese often uses [出る] for "come out" or "work": [水が出る] = water comes out. So [出ません] is a very useful way to say something isn't coming through or functioning.

💬 With things like water, gas, or electricity, Japanese often uses [出る] for "come out" or "work": [水が出る] = water comes out. So [出ません] is a very useful way to say something isn't coming through or functioning.

🇯🇵 [あら] is a mild, often soft reaction like "oh dear" or "oh?" You'll hear it more from women and older speakers; many younger men would choose something else.

🇯🇵 By itself, [大変] here is a reaction like "that's awful" or "oh no," not just "difficult." It sounds sympathetic and natural when someone tells you about a problem.

💬 [から] means "from/since," so [いつから？] is literally "from when?" Japanese asks about starting points this way: also [何時から？] for "from what time?".