Telling my landlord the hot water is broken: Explaining the problem
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Key Phrases
¿Cómo estás?
How are you?
Tengo un problema.
I have a problem.
No hay agua caliente.
There is no hot water.
Skills You'll Learn
Greeting someone politely and asking how they are
Saludar a alguien cortésmente y preguntar cómo está
Explaining that there is a problem in an apartment
Explicar que hay un problema en un departamento
Reporting a maintenance issue and understanding a basic response
Reportar un problema de mantenimiento y entender una respuesta básica
Lesson Roleplay
Imagine you are speaking with your landlord or building manager in Mexico to report a problem in your apartment: there is no hot water in the shower, and you explain when the problem started while asking for help.
Hola, buenos días.
Hello, good morning.
Hola, Emily . ¿Cómo estás?
Hello, Emily. How are you?
Bien, gracias. Tengo un problema en el departamento.
I'm good, thank you. I have a problem in the apartment.
Claro, dime, ¿qué pasó?
Of course, tell me, what happened?
No hay agua caliente en la regadera.
There is no hot water in the shower.
Lesson Vocabulary & Phrases
Hola
OH-lah
Hello
Buenos días
BWEH-nohs DEE-ahs
Good morning
Hola, buenos días.
OH-lah BWEH-nohs DEE-ahs
Hello, good morning.
¿Cómo?
KOH-moh
How?
Estás
ehs-TAHS
You are / you are feeling
💬 [estar] is used for how someone is doing, so [¿Cómo estás?] means how you are feeling, not who you are. Same pattern: [Estoy bien.] = [I'm fine.]
See breakdown →¿Cómo estás?
KOH-moh ehs-TAHS
How are you?
🇲🇽 This uses [tú], so it fits neighbors, friends, or a landlord you already speak to casually. With a landlord you don't know well, many people in Mexico would start more formally instead.
See breakdown →Bien
bee-EHN
Fine / well
Gracias
GRAH-syahs
Thank you
Bien, gracias.
bee-EHN GRAH-syahs
I’m good, thank you.
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