
Telling my landlord the hot water is broken: Scheduling a plumber for repair
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Key Phrases
Le hablo porque no hay agua caliente en el departamento.
I'm calling because there is no hot water in the apartment.
Desde ayer en la noche, el agua sale fría.
Since yesterday night, the water comes out cold.
¿Puede venir el plomero mañana por la mañana?
Can the plumber come tomorrow morning?
Skills You'll Learn
Report a maintenance problem in an apartment.
Reportar un problema de mantenimiento en un departamento.
Explain when a problem started and describe it clearly.
Explicar cuándo empezó un problema y describirlo con claridad.
Ask about repair timing and confirm availability politely.
Preguntar por el horario de una reparación y confirmar disponibilidad con cortesía.
Lesson Roleplay
Imagine you are calling your landlord or building manager to report that there is no hot water in your apartment and to ask when a plumber can come.
Hola, ¿cómo está? Le hablo porque no hay agua caliente en el departamento.
Hello, how are you? I'm calling because there is no hot water in the apartment.
Hola, Emily . Qué pena. ¿Desde cuándo no funciona?
Hi, Emily. That's too bad. Since when has it not been working?
Desde ayer en la noche. El agua sale fría.
Since last night. The water is coming out cold.
Entiendo. Voy a llamar al plomero hoy.
I understand. I will call the plumber today.
Muchas gracias. ¿Cuándo puede venir?
Thank you very much. When can he come?
Lesson Vocabulary & Phrases
Hola
OH-lah
Hello
¿Cómo está?
KOH-moh eh-STAH
How are you?
💬 [Está] is the formal [you are] form here. The same pattern shows up in questions like [¿Cómo está su esposa?] or [¿Está bien?].
🇲🇽 With a landlord in Mexico, this sounds polite and normal on the phone or in person. It fits better than [¿Cómo estás?] unless you already know each other well.
See breakdown →Hola, ¿cómo está?
OH-lah KOH-moh eh-STAH
Hello, how are you?
🇲🇽 This is a polite, normal opening with a landlord or building manager. In Mexico, starting with a greeting before the problem usually sounds smoother than jumping straight into the complaint.
See breakdown →Le hablo
leh AH-bloh
I'm calling you / I'm speaking to you
💬 [Le] here means [to you] in a formal way, so [Le hablo] is literally more like [I'm speaking to you / calling you]. You can reuse that little piece with other verbs: [Le escribo] = [I'm writing to you].
See breakdown →Porque...
por-KEH
Because...
Le hablo porque...
leh AH-bloh por-KEH
I'm calling because...
💬 [Le hablo porque...] is a natural phone-opening in Spanish, even though English often just says [I'm calling because...]. Swap the reason after [porque]: [Le hablo porque no hay agua caliente].
🇲🇽 This sounds polite and slightly formal, which fits a landlord well. In Mexico, giving a brief reason right after your greeting is standard and efficient.
See breakdown →Agua caliente
AH-gwah kah-lee-EN-teh
Hot water
No hay agua caliente.
noh eye AH-gwah kah-lee-EN-teh
There is no hot water.
💬 Spanish often uses [hay] for [there is/there are]: [No hay agua caliente] = [There is no hot water]. You can reuse it with other problems: [No hay luz] or [No hay gas].
See breakdown →En el departamento
en el deh-par-tah-MEN-toh
In the apartment
🇲🇽 In Mexico, [departamento] is a normal word for an apartment. In some places people may also say [apartamento], but [departamento] is very common.
See breakdown →Learn this vocabulary list the easy way
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