Working in the travel industry: Customer luggage delivery information
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Key Phrases
荷物配送について聞きたいです。
nimotsu haisou ni tsui te kiki tai desu
I'd like to ask about luggage delivery.
どちらまで送りますか。
dochira made okuri masu ka
Where would you like it sent?
料金はいくらですか。
ryoukin wa ikura desu ka
How much is the fee?
Skills You'll Learn
Ask about luggage delivery services.
荷物配送サービスについて質問できる。
nimotsu haisou saabisu ni tsui te shitsumon dekiru
Say where you want to send your luggage.
荷物の送り先を伝えられる。
nimotsu no okurisaki o tsutae rareru
Ask about delivery time and cost.
配達時間や料金を確認できる。
haitatsu jikan ya ryoukin o kakunin dekiru
Lesson Roleplay
Imagine you are at a luggage delivery counter in Japan, asking to send your suitcase to your hotel, checking whether it can arrive today, confirming the price, and filling out the delivery form.
こんにちは。荷物配送について聞きたいです。
konnichiwa nimotsu haisou ni tsui te kiki tai desu
Hello. I’d like to ask about luggage delivery.
はい、もちろんです。どちらまで送りますか。
hai mochiron desu dochira made okuri masu ka
Yes, of course. Where would you like it sent?
ホテルまで送りたいです。今日届きますか。
hoteru made okuri tai desu kyou todoki masu ka
I’d like to send it to my hotel. Can it be delivered today?
はい、午後3時までなら今日届けられます。
hai gogo 3 ji made nara kyou todoke rare masu
Yes, if it’s before 3:00 pm., we can deliver it today.
そうですか。料金はいくらですか。
sou desu ka ryoukin wa ikura desu ka
I see. How much is the fee?
Lesson Vocabulary & Phrases
こんにちは。
konnichiwa
Hello.
荷物
nimotsu
Luggage
配送
haisou
Delivery
について
ni tsui te
About; regarding
💬 [について] means "about/regarding" after a noun: [荷物配送について] = "about luggage delivery." You can swap in other topics the same way, like [予約について] for "about a reservation."
See breakdown →聞きたいです
kiki tai desu
Want to ask / want to know
💬 [聞きたいです] literally means "want to ask," but in service situations it often works like "I'd like to ask" or even "I'd like to know." The [たいです] part is a handy pattern for saying what you want to do: [送りたいです], [確認したいです].
See breakdown →荷物配送について聞きたいです。
nimotsu haisou ni tsui te kiki tai desu
I'd like to ask about luggage delivery.
もちろんです
mochiron desu
Of course
はい、もちろんです。
hai mochiron desu
Yes, of course.
どちらまで？
dochira made
Where to?
💬 [どちら] is a more polite way to say "where/which way" than [どこ]. In travel and customer service, [どちらまで？] sounds natural and courteous for asking the destination.
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