
Visiting the ward office: Enrolling national health insurance
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Key Phrases
国民健康保険に入りたいです。
kokumin kenkou hoken ni hairi tai desu
I want to join the National Health Insurance.
在留カードをお願いします。
zairyuu kaado o o negai shi masu
Your residence card, please.
保険証はあとで郵送します。
hoken shou wa ato de yuusou shi masu
The insurance card will be mailed later.
Skills You'll Learn
How to say you want to enroll in National Health Insurance at a city office.
市役所で国民健康保険に入りたいことを伝える言い方。
shi yakusho de kokumin kenkou hoken ni hairi tai koto o tsutaeru ii kata
How to understand and respond to requests for documents like a residence card and proof of address.
在留カードや住所がわかるものなど、必要な書類の案内を理解して答えること。
zairyuu kaado ya juusho ga wakaru mono nado hitsuyou na shorui no annai o rikai shi te kotaeru koto
How to ask about the procedure, payment, and whether your paperwork is okay.
手続きや支払い、書類が大丈夫かどうかをたずねる言い方。
tetsuzuki ya shiharai shorui ga daijoubu ka dou ka o tazuneru ii kata
Lesson Roleplay
Imagine you are at your local city hall in Japan, speaking with a staff member to sign up for National Health Insurance. You ask what documents are needed, show your residence card, fill out a form with your name and address, and confirm that the insurance card will be mailed to you later.
すみません、国民健康保険に入りたいです。
sumi mase n kokumin kenkou hoken ni hairi tai desu
Excuse me, I’d like to enroll in the National Health Insurance.
はい、ようこそ。お手伝いしますね。
hai you koso o tetsudai shi masu ne
Yes, welcome. I’ll help you.
ありがとうございます。何が必要ですか。
arigatou gozai masu nani ga hitsuyou desu ka
Thank you very much. What do you need?
在留カードと住所がわかるものをお願いします。
zairyuu kaado to juusho ga wakaru mono o o negai shi masu
Please provide your residence card and something that shows your address.
はい、在留カードです。
hai zairyuu kaado desu
Yes, this is my residence card.
Lesson Vocabulary & Phrases
すみません。
sumi mase n
Excuse me.
🇯🇵 [すみません] is the standard polite way to get a clerk's attention in Japan, softer than a direct call like [ねえ]. It also works for small apologies, so you'll hear it constantly at counters.
See breakdown →国民健康保険
kokumin kenkou hoken
National health insurance
に入りたいです
ni hairi tai desu
Want to join / enroll in
💬 [入りたいです] is [入る] + [たいです], a very common way to say you want to do something. You can swap in other verbs the same way: [見たいです] "I want to see," [払いしたいです] would be wrong, but [払い] is not the verb form here.
See breakdown →国民健康保険に入りたいです。
kokumin kenkou hoken ni hairi tai desu
I want to join the National Health Insurance.
💬 [に入る] is the pattern for joining or entering something, so [国民健康保険に入りたいです] is literally "I want to enter/join national health insurance." Use the same [に] with other things you join: [会社に入る], [クラブに入る].
See breakdown →ようこそ。
you koso
Welcome.
🇯🇵 At a ward office this can sound a little more scripted than warm, like "welcome" at a service counter. You're more likely to hear it from staff than say it yourself.
See breakdown →お手伝いします。
o tetsudai shi masu
I will help you.
💬 Japanese often leaves out [私が] here, so [お手伝いします] naturally means "I'll help you." That dropping of the subject happens constantly in service situations.
See breakdown →ありがとうございます。
arigatou gozai masu
Thank you.
何が必要ですか。
nani ga hitsuyou desu ka
What do I need?
💬 [何が必要ですか] is literally "what is necessary?" Japanese often uses [必要です] where English uses "need." You can reuse it with nouns: [何が必要ですか], [パスポートは必要ですか].
See breakdown →在留カード
zairyuu kaado
Residence card
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